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Effective Performance Appraisals
Performance reviews are one of the most frequently complained about, organization processes. Managers struggle with completing a multitude of forms and preparing for discussions that they often anticipate will be contentious. Employees are often cynical about the process, seeing few if any connections between ratings and reward systems. In fact the appraisal process can be a powerful opportunity for an employee to take stock of how the organization views the value of what each employee contributes. It can also help provide a roadmap for ongoing development and growth, assuming that both manager and employee trust each other and the appraisal process.
This session helps to break down some of the barriers that prevent the appraisal process from being more effective. It stresses the importance of frequent feedback throughout the year, as a way to establish a foundation of trust and credibility.
Who Should Attend
Any manager or supervisor who has to review employee performance would benefit from this session.
Workshop Objectives
Upon completion of this workshop, participants should be able to:
- Understand the skills required to complete an effective appraisal.
- Establish clear expectations with employees about the appraisal process.
- Increase employee buy-in to appraisals.
- Adjust appraisal approach based upon performance level of employee.
Workshop Agenda
- Opening, Agenda, Participant Objectives
- The Appraisal Process Flow at 30,000 Feet
- What Makes A Good Performance Review
- The Roles of an Appraiser - Judge vs. Coach - Key Appraiser Behaviors
- Models for Reviewing Performance - "Good News and Bad News"
- How to Build Buy-in and Commitment to the Review Process
- Skill Practice Using Performance Models
- The Appraisal Business Case: Why we are embarking on this effort
- Links To Corporate Business Strategy
- HR and Legal Horror Stories of Ineffective Performance Management
- The Appraisal Form
1. Means To An End
2. Sections: Key Result Areas (KRAs) and Skills Assessment
- Giving Feedback & S.M.A.R.T. Objectives
1. Guidelines for giving feedback
2. Workshop on writing S.M.A.R.T. objectives
- Appraisal Traps & How To Avoid Them
1. Perception differences
2. Over rehearsed conversations
3. Parental attitudes
4. Self evaluation paradox
5. Projection
- Critical Incident Skill Practice (class brings real life appraisal scenarios)
- Course Summary and Evaluation
Note: This program can be customized to reflect and integrate the specific performance appraisal system used in your organization.
CPE Credits: This workshop qualifies for 8 CPE credits.
For more information about the Performance Appraisal seminar, contact: Mike DeGiorgi (540)719-0642. MDtraining@aeg-training.com
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