Coaching And Delegation

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Coaching and Delegation

This 3-day seminar is targeted for managers who face a dual role: they continue to function as a key individual contributor but must also direct and coach a team toward peak performance and results. The critical interpersonal skills of these managers include: developing a diverse work force, coaching and counseling for peak performance, and delegation. Through intensive videotaped role-play and group discussion participants begin to master these skills and develop effective strategies for solving "real work" problems. Participants are also required to complete the Myers-Briggs Type Indicator, an instrument that assesses communication and coaching styles. In addition, each participant brings a "real life" management problem to the session. These situations are developed into case studies so participants can develop strategies and solutions to current on-the-job concerns.

Important Note
To meet the timing needs and time constraints of our clients, this course can be offered as an intact 3 day program or it can be offered in 1/2 day or full day segments.

Who Should Attend
Anyone who has responsibility for supervising individuals, from new supervisors to experienced senior managers, will benefit from this class. Participants who have never managed people should attend if they are being groomed for a management role, or if they have had informal supervisory duties.

Workshop Objectives
Upon completion of this workshop, participants should be able to:

Better identify performance expectations of employees, bosses and other workplace stakeholders.
Understand their management style and its impact on others.
Identify the developmental needs of each employee they supervise.
Implement coaching and feedback models that improve performance and increase employee buy-in.
Identify new opportunities to delegate, based on development needs of employees.
Implement a "high trust" coaching model designed to coach employees through delegated projects.

Workshop Agenda
Day 1 - Looking at Your Role

Goal Setting for Personal Development
The Manager as "Expectations Juggler"
Clarifying Your Role and Building "Situational Savvy"
The Myers-Briggs Type Indicator: Identifying an Optimum Management and Communication Style
Dealing Effectively with Different Personalities and Diverse Values in the Workplace
Group Case Study

Day 2 - Coaching Others

Coaching and Counseling: Making Every Minute Count
Task vs. Relationship Behavior: Reading Between the Lines
The Stages of a Manager-Employee Relationship: How People Develop and the Managers Role as Mentor
"Gaming Behavior": Dealing with Difficult Employees and Challenging Behavior
Performance Management and Feedback Models
Personal Case Study/Video Role Play

Day 3 - Getting More Leverage

Personal Case Studies...(Continued)
Leveraging Productivity through Delegation
Coaching High Performers
Development Action Plan

CPE Credits: This workshop qualifies for 22 CPE credits

Prework required: Participants must complete and submit the Myers-Briggs Type Indicator prior to attending the workshop. In addition, there are some experiential worksheets that must be completed prior to the session.

For more information about the Coaching and Delegation seminar, contact: Mike DeGiorgi (540) 719-0642. MDtraining@aeg-training.com

The following is a list of AEG scheduled public seminars. Please click on the 'Register' button to register for the seminar. To learn more about the seminar click on the seminar name. For detailed location information click on the location name.

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AEG continues to evaluate alternative dates and locations. If the currently scheduled sessions do not meet your geographic needs or are being held at an inconvenient time, click here to specify a more convenient location and/or date. Remember too that AEG can offer any of these seminars on-site for your organization.